Effective Date: February 1st, 2025

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Thank you for visiting True North Smoked & BBQ. Protecting your personal information is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

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1. Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

 

Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed securely via third-party payment providers)

 

Non-Personal Information:

• IP address

• Browser type

• Device information

• Browsing behavior on our website

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your orders or inquiries

• Send marketing emails (only if you have opted in)

• Improve our website and user experience

• Comply with legal requirements

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3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following scenarios:

• Service Providers: To payment processors, shipping companies, and other vendors needed to fulfill your order.

• Legal Obligations: To comply with applicable laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, sale, or acquisition.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. By using our website, you consent to our use of cookies. You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of our website.

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5. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information

• Correct or update your information

• Request deletion of your information

• Opt-out of marketing communications

To exercise these rights, please contact us by filling out our contact form.

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6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no online platform is entirely secure. Please take precautions when sharing personal information online.

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7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from children. If we learn that we have collected personal information from a child, we will delete it promptly.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us by filling out our contact form.

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By using our website and services, you agree to the terms of this Privacy Policy.